gUnify Zoho Connector: Streamline Your Zoho Experience with Seamless Integration
gUnify Zoho Connector is a Chrome extension that offers a cloud-based solution for Zoho® users looking to enhance their workflow. This free add-on is designed for those whose hosted VOIP provider supports integration with gUnify.
With gUnify Zoho Connector, you can enjoy a range of powerful features that make managing your calls and contacts a breeze. Click to Call allows you to easily dial any number that appears in a Google Chrome browser, seamlessly connecting the call through your VoIP service provider.
Automated Call Logging ensures that all incoming and outgoing calls from your VoIP service provider are automatically logged in Zoho CRM, eliminating the need for manual data entry.
The Incoming/Outbound Screen Pop feature displays the contact name from Zoho, giving you the option to answer or decline the call right from your screen.
gUnify Zoho Connector also offers convenient call tagging and note taking capabilities, allowing you to easily tag and take notes for all inbound and outbound calls while on the call.
Unrecognized numbers can be quickly added to Zoho while on calls, ensuring that your contact database stays up to date.
For administrators, gUnify Zoho Connector provides an administrator role for reporting, allowing you to view real-time call volumes and see logs of all users' calls.